State Farm® Insurance Agent Kristen Martin

"Kristen went above and beyond for us! She was knowledgeable, accommodating, courteous, and swift. She even responded to my outreach on a holiday. As far as I’m concerned, I have found my forever insurance rep in NC!"

"I've been with them for couple years now. They are very professional and helpful. Taylor always there to help me with any concerns I have. Great clients support is one of the main things I look for when shopping around for insurance and they do great job on that. Highly recommend to anyone looking for insurance needs."

"Marissa was fantastic to work with! She helped us secure insurance for our out-of-state student quickly and seamlessly. The process was fast, efficient, and her communication was excellent every step of the way. We truly appreciated how easy she made everything and would highly recommend her to anyone needing insurance support."

"Marissa was awesome! Informative, had the answers to my questions, followed up and did what she said she would do. She’s a Keeper."

"I contacted State Farm for renters insurance. I was helped by Kristen Martin. She was professional and very efficient. The entire process was very executed easily. I’m currently thinking about changing other policies to State Farm. I highly recommend them."

"I’ve been working with Taylor for my daughter’s renter’s insurance the last few years. He has made the process so easy, understandable, and friendly! She’s moving to another city in NC and we are staying with Taylor and this State Farm office. We couldn’t be happier! Thank you!"

"I needed to purchase renter's insurance. I called Kristen's office. The whole process took about 5 minutes and was super easy. I highly recommend calling Kristen."

"I cannot recommend Kristen Martin and her staff in her State Farm Agency enough! Not only are they extremely professional, but it is the personal attention to their clients that makes this office so special!"

"If you are looking for a profesional team who knows what they are talking about, look no further. I worked with Taylor with my policies, and he is very knowledgeable. This team is dedicated and will help you with every step along the way."

"Taylor was patient and easy to understand. He took the time to explain everything to our satisfaction."

"Helpful timely help with auto insurance during a road trip!"

"Excellent! So efficient and accessible, they were able to handle adding renters insurance for my daughter quickly, it was cost effective and then they sent the policy directly to the apartment complex which saved me a step. I would highly recommend!"

"This was made so so easy by MARISA. Thank you. Was on the phone for about 5 minutes & got the liability policy my child needed for college! 🥰"

"Taylor was wonderful in helping me set up my StateFarm App Everyone in this office is always helpful and very friendly."

"Melvis was so kind and responsive as we worked together"

"I had the pleasure of working with Taylor Horton to insure my home and several autos. Taylor is receptive and responsive to my policy changes involving transitioning vehicle responsibility and coverage from an elderly family driver. His patience and can-do attitude combined with a desire to obtain and provide me with the most accurate and complete details for my specific needs and desires speaks of and highlights his integrity and professionalism."

"Nely helped us secure a renter policy for our son quickly and efficiently. We are from out of state and were so pleased to find a State Farm agent as friendly as our own representative at home. Thanks for great customer service."

"I’ve had auto insurance with them for about a year and they’ve been so helpful with any questions that come up! Josh was the one who initially helped me find coverage, answered all my bajillion questions, and even stayed after hours on a Friday on the phone with me to make sure everything was squared away!"

"Nely Leon at Kristen Martin's office was the agent that helped me with facilitating communications with the claims department. This woman was absolutely amazing. I explained my issue with my car claim. She was very compassionate and fought for me to get everything sorted. I wouldn't want anyone else to help me with a similar situation. She was remarkable and efficient in providing the best results!"

"Nely has made the move to Winston Salem so smooth for us! She helped me with auto and renter’s insurance. I just recently traded in my vehicle and she helped me process the new paperwork for that as well. Thank you so much for your prompt responses via email and phone!"

"Sherrie You were amazing today you made me smile at the end of a long day. Thanks for your help. You didn’t hang up. You stayed right there with me on the line and I’m grateful for that. Love you way to go. Great customer service."

"We moved down to Winston Salem about a year ago and Nelly and team have been fantastic to work with! We've have had State Farm for years and continue to have a great experience with Kristen Martin's agency."

"Kristen definitely has some of the best agents around! I met with Taylor to discuss switching my car insurance over to State Farm. He was able to help me save nearly $20/month! I highly recommend going to Kristen and Taylor for your insurance needs!"

"Kristen/Taylor and there team reached out about bundling my home and auto insurances with them and saved me over 1300 a year between the 2. I had no idea I was missing out until they reached out. Process was seamless. Thank-you!"

"I recently moved to NC from NY and I was not prepared for how different the rules and procedures were for licensing and insurance. I've had many positive interactions with State Farm over the years, so I contacted this local office when I was ready to get my NC license, auto, and renter's insurance. Marissa Shivers has been awesome! She's been very helpful, friendly and knowledgeable. She also has the patience of a saint, cheerfully answering my many, many questions clearly and concisely. State Farm's rates are very reasonable and their customer service is top rate. Highly recommended!"